We are committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of our SMS Service (“Service”), which is provided through a third-party service provider. This Policy is incorporated into our Terms of Service.
Agreement to the Policy
By using the Service, you agree to the terms of this Policy. We reserve the right, at our sole discretion, to modify or change this Policy at any time with or without prior notice. The date of the last update will be posted at the top of this Policy. Your continued use of the Service following any changes constitutes your full acceptance of those changes.
Personal Information Defined
“Personal Information” refers to information that identifies you individually, such as your mobile phone number, user/screen name, and any Personal Information you choose to include in messages sent through the Service.
What Personal Information is Collected
Through your use of the Service, we receive the following information from our third-party service provider:
- Your mobile phone number when you send a text message to us.
- The text of messages sent to other users of the Service.
- Any user or screen name you select in connection with the Service.
- Comments or feedback regarding the Service that you send to us.
How We Use Your Personal Information
We use Personal Information to:
- Provide you with the Service.
- Process and respond to inquiries.
- Improve the Service.
- Contact you with important announcements or messages, if necessary.
- Conduct research.
- Provide anonymous reporting for internal and external clients and partners.
Each message you send through the Service is stored on our servers, which are owned and managed by third parties.
Disclosure of Your Information
We will not rent or sell your Personal Information to other companies or individuals without your consent. However, we may use or disclose such information under the following circumstances:
- With your consent.
- To enforce our Terms of Service.
- To trusted businesses or persons for processing Personal Information on our behalf, subject to confidentiality and security measures.
- To third parties under non-disclosure agreements with us.
- To a company controlled by, or under common control with, us, as permitted by this Policy.
- In response to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights, or defend against legal claims.
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to physical safety, violations of our Terms of Service, or as required by law.
- If we, or our assets, are acquired by or merged with another company.
- To share aggregated information, such as the number of Service users, without further notice.
Security
We take precautions to protect your Personal Information, including working with third-party service providers who secure this data. However, we cannot guarantee that unauthorized personnel will never gain access. Your information will travel through third-party infrastructures beyond our control, such as SMS delivery platforms or carrier networks.
Opting In and Out
Opting In: A user can opt in by:
- Entering a phone number online.
- Sending a Mobile Originating (MO) message with an advertising keyword.
- Filling out a form with their phone number.
- Signing up at a point-of-sale location.
Opting Out: To opt out of the Service, text “STOP” or “QUIT” in reply to any text. We reserve the right to send certain communications, such as announcements and administrative messages, without offering an opt-out option.
Children
The Service is not intended for children under 13, and we do not knowingly collect information from them. If you are 13 or older, you should have parental permission to use the Service. By using the Service, you confirm that you are either at least 18 or at least 13 with parental consent.
Intended Audience
This Service is intended for U.S. residents only.
Questions or Concerns?
If you have any questions regarding this Policy, please contact us by texting “HELP” to 251-210-8521.